What We Collect and Why We Use It
When you create an account on fx444, we collect the information you provide directly — your name, email address, contact number and the payment method you link to your wallet. If you deposit or withdraw via bKash, Nagad or Rocket, we log the transaction reference and
-
1
amount as part of your account record. We do not store your full mobile banking PIN or password; those stay inside your own wallet app. We use your data to verify your identity, process payments, maintain your account history and respond to support requests. We may
-
2
also use aggregated, anonymised data to understand how the lobby is used — this never identifies you personally. We share data only where the law requires it or where a licensed payment processor needs it to complete your transaction. No personal data is sold or rented
-
3
to marketing companies. Our data practices apply to all accounts regardless of whether you access via mobile browser or a saved link. If your account becomes inactive, we retain minimal data only for the period required under applicable record-keeping obligations. You can ask us to delete
-
4
your account data at any time by contacting support directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.